Terms & Conditions
Welcome to Zelig Infotech, a division of HS Infotech LLC. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before proceeding.
1. Services
- We provide a wide range of IT services including website and software development, AI-driven solutions, and digital marketing.
- All services are provided under this agreement and any additional service-specific contract or proposal.
- While we strive for 100% client satisfaction, partial refunds may be issued if a portion of the service has already been completed and accepted.
- Service timelines and deliverables are subject to mutual agreement and may vary based on project scope.
2. User Responsibilities
- Users must provide accurate, up-to-date, and complete information when engaging with our services.
- You agree not to misuse, disrupt, or attempt to gain unauthorized access to our systems, servers, or networks.
- You are responsible for maintaining the confidentiality of your account credentials and any information shared with us.
3. Payment & Billing
- Service charges are clearly mentioned in the official proposal, quotation, or invoice shared with the client.
- Payments must be made as per the agreed terms before or during the service delivery period.
- Late or incomplete payments may delay or suspend ongoing services.
4. Refunds & Cancellations
- Please refer to our dedicated Refund & Cancellation Policy for detailed information on eligibility and process.
- Once a project is fully delivered and accepted, refunds will not be applicable.
5. Intellectual Property
- All creative materials, designs, software, and content developed by Zelig Infotech remain our intellectual property unless explicitly transferred through a written agreement.
- Clients receive a limited license to use delivered products for their intended purpose only.
- Copying, reproducing, or redistributing any part of our content or materials without prior written consent is strictly prohibited.
6. Limitation of Liability
- Zelig Infotech shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our services.
- Our total liability for any claim is limited to the total amount paid by the client for the specific service involved.
- We do not guarantee uninterrupted access to our website or services, though we strive to maintain high availability.
7. Governing Law & Jurisdiction
- These Terms are governed by the laws of the United Arab Emirates, specifically under the Sharjah Free Zone jurisdiction.
- Any disputes or claims shall be subject to the exclusive jurisdiction of UAE courts.
8. Modifications
- Zelig Infotech reserves the right to modify or update these Terms at any time without prior notice.
- Updated versions will be published on our website, and continued use of our services implies acceptance of any such changes.
