Shipping / Delivery Policy
At Zelig Infotech, a division of HS Infotech LLC, all our products and services are delivered digitally. We do not ship any physical goods. Please review the following details regarding our digital delivery process:
- Our digital services include software solutions, website and mobile application development, AI tools, digital marketing assets, and other IT-related services.
- Deliveries are made through secure online channels such as email, encrypted download links, client portals, or authorized cloud access — as per the mutually agreed delivery method.
- Estimated delivery timelines are clearly outlined in the project proposal or service agreement. Actual timelines may vary based on project complexity, client feedback, and technical requirements.
- Clients must ensure that they provide accurate and active email addresses, contact numbers, and other required details to facilitate successful and timely delivery.
- Once a digital product or service is delivered and confirmed as received, the responsibility for data backup and secure storage lies with the client.
- Technical assistance or post-delivery support will be provided as per the terms of the service contract or ongoing maintenance plan.
- In case of any delivery issues or delays, clients are encouraged to contact our support team immediately at support@zeliginfotech.com for prompt resolution.
Note: Since all services are digitally delivered, no shipping charges apply.